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Putting People First – TMI India’s Newsletter
Volume V, April - June, 2008
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Announcing Dr. Janelle Barlow, President TMI US, in A Complaint Is A Gift: Inspiring Customer Centric Cultures.
In July 2008,TMI India presents Dr. Barlow, author of bestselling book A Complaint Is A Gift (ACIAG) in a rare IN PERSON presentation in three cities in India--Delhi, Mumbai and Bangalore. Dr. Barlow will lead one-day seminars on ACIAG: Inspiring Customer Centric Cultures and uncover her latest “Service Recovery Map” that can be used by organizations to listen and align to customer expectations.                         more...

TMI India has partnered with Centre for High Performance Development (CHPD) London, a global leadership consulting firm. This is CHPD’s first presence in Asia in three Indian cities—Delhi, Mumbai and Bengaluru. Through a strategic alliance with TMI, CHPD will offer total leadership solutions to the Indian market, right from review and diagnostics to implementation and development. Powered with over 25 years of research with its business and knowledge partners, such as the London Business School and Princeton University, its high performance leadership and development model has been used by over 100 organizations around the world.                                                        more...
 
Our constant endeavor is to delight our clients at every step. Read what some of the people attending our programs have to say of the impact of the message, of the program and of the delivering consultant.  more...
 
 

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