Neha Kumar has an uncanny ability to strike a rapport with people and that is what motivated her to pick a career in business development and training.

Having studied her management in Pune, she began her career with American Express, largely taking care of penetration of corporate cards to high net worth individuals and corporates. After this she moved to Tata Teleservices offering telecom solutions to medium and large sized corporates. She was also responsible for training sales executives and associates on selling and presentation skills. To further leverage her training skills, she moved to Hero Mindmine as a certified sales and customer service trainer.

She has trained over 1500 professionals across different industries like banking, courier services, telecom, insurance, retail and the IT sector. She was also responsible for restructuring the standard operating procedures in customer service for TTSL and training the department heads on the same. Her expertise also lies in conducting training need analysis for organizations and offering different programs in sales to fit the organization needs and work areas.

Her passion for training also motivates her to learn more through reading and the Internet. Being socially active, she works towards being a motivator and energizer for training programs and seminars.

Some organizations for which Neha has conducted training programs include American express, Standard Chartered, Gati, Airtel, TTSL, Nokia, IBM, Xansa, IBM Daksh, Hero ITES, Tata Telecom, Ranbaxy Laboratories